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Network Account and Password Info

  • The Network Account is what gives users access to MyIUP and other related WebSO sites. Users have the ability to set their own network passwords using iaccounts.

    Please note: You should not set or change your network password while using a PC, laptop, or other device connected to IUP’s wireless network.

    1. Before beginning, be sure to disconnect all PCs, laptops, and mobile devices from IUP’s wireless network. If you reset your network password while you still have a connection to the wireless network, you will be locked out of your network account, preventing access to all network resources, including:
      • The wired and wireless networks
      • The project directory (aka P drive)
      • Your home directory (aka H drive)
      • Desire2Learn
      • Moodle
      • MyIUP
      • The Virtual Private Connection (VPN)
      • Ihelp 
    2. After disconnecting all network devices, delete your old network password (also referred to as cached credentials) from the device. 
    3. Browse to the iaccounts page.
    4. Click on Forgot/Reset Password
    5. Enter your User ID (ex: @00000000) and your date of birth (mmddyyyy). Be sure to include the @ when entering your User ID and entering your date of birth in the shown format.
    6. Click on Change Password.
    7. Verify your phone number and click Yes, Continue.
    8. You will receive a message on your phone with a code. Enter this code into the validation box and hit the Submit button.
    9. If you entered the correct code, you will be displayed your computing account information and the option to enter your new password. 
    10. Enter the password you wish to use in the Enter your NEW Password box. Re-enter the password you wish to use in the Confirm your NEW Password box.
    11. Click Submit to set the selected passwords.
    12. If the password change was successful, you will see a message indicating that your password was successfully changed. If there was a problem, review the error message carefully, and try again to reset the password. If you continue to have problems, please contact the IT Support Center.

    See also: