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What to do if you forget your URSA PIN

 

If you can't remember your URSA PIN (Personal Identification Number), and you've previously set up your security verification question within URSA, you can set the PIN on your own. See instructions below if you have not set your security verification question within URSA.

  1. Open a web browser and go to www.iup.edu/ursa.
  2. Click Former Student Login under the Former Student and Alumni section.
  3. Enter your Banner ID (including the @ symbol).
  4. Click Forgot PIN?
  5. You will be prompted with your security questions. Enter the answers, then click Submit Answer.

    Forgot PIN Image 1

  6. After successfully answering your security questions, you will be prompted to enter a new eight-character PIN. Enter the desired PIN and then re-enter it for verification purposes. Click Reset PIN.

    Note that the PIN must be eight characters (both numbers and letters are allowed). 


    Forgot PIN Image 2

  7. If you've successfully reset your PIN, you will see the URSA menu. If the PIN numbers didn't agree, or if you entered a non-numeric character, you will see "New PIN number verification error!" and you will be prompted to reset the PIN again.

If you have not set your security verification question within URSA: 

  • Employees - please contact the Office of Human Resources. Please check their website for contact information and hours of operation.
  • Students - please contact the Office of the Registrar. Please check their website for contact information and hours of operations.

Last modified on 2/11/2014 11:48:56 AM
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