These questions and answers are for Maintenance Release 1 for the Windows 7 Administrative Desktop.
What will be installed as part of Maintenance Release 1?
Maintenance Release 1 will include the following:
- Mozilla Firefox 17.0.0 (Add-ons IE Tab 4.1.3.1 and Zotero 3.0.8)
- Mozilla Thunderbird 17.0.0 (Add-ons Display Quota 0.3.5 and LookOut 1.2.13)
- Adobe Flash Player ActiveX 11.5.502.110
- Adobe Flash Player Plugin 11.5.502.110
- Adobe Reader XI (With Spelling Dictionary Pack and Font Pack)
- Adobe Shockwave Player 11.6.8.638
- Oracle Java Runtime Environment 6
- Apple QuickTime 7.7.3 (With Apple Application Support)
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Microsoft Office 2010
Do I have to run it as soon as it becomes available to me?
No, but because of the critical nature of the security updates included in Maintenance Release 1, if you do not run it on January 15, 2013, it will run overnight.
How long will it take to run it?
Depending on the speed of your PC and the number of users that apply the maintenance release simultaneously, it will take approximately 20 to 45 minutes.
When will Maintenance Release 1 be available for me to run?
It will be made available to all PCs on the administrative network on January 15, 2013.
Can I run the maintenance release from off-campus?
No. You must be on campus with a wired connection to run the update. It will not run via the wireless network or the VPN.
Do I need to do anything after the Maintenance Release is finished?
The first time you open Thunderbird, you may receive a message asking you to select add-ons. Put a checkmark beside all of the listed add-ons and click Next.
If you created shortcuts to Microsoft Office 2007 applications, you will need to delete these shortcuts and recreate them after Maintenance Release 1 has been installed. The "old" shortcut will point to a folder that is no longer there and they will not work. See Create or delete a shortcut.
This includes shortcuts that were pinned to the taskbar or the Start menu. See Pin a Program to the Taskbar for related information.
It is also recommended that you review the documents found at Microsoft Office 2010 Support Resources for information about the differences from Office 2007 to Office 2010 and for frequently asked questions (FAQs).
What should I do if I encounter problems running Maintenance Release 1?
If you have any questions or problems with Maintenance Release 1, please contact the IT Support Center by placing a ticket in ihelp at ihelp.iup.edu. If you do not have access to a working computer, please call 724-357-4000.
