Student Hardware Support

  • The IT Support Center provides a full range of student hardware support.

    What we can do for you:

    • Diagnose hardware issues related to memory, hard drive, and power supply failure
    • Provide temporary backup and restore services1
    • Clean a malware/virus infected PC2
    • Install anti-malware and anti-virus software
    • Install critical academic applications such as OneNote, SPSS, and EndNote

    For student-owned computers, we will attempt to resolve the issue as quickly as possible. If more time is needed, the computer may be checked in to the IT Support Center. Students must sign in when visiting the IT Support Center prior to service being rendered. We reserve the right to refuse service in the event we feel any work will be a liability to our staff and/or void a factory warranty.  

    Please Note:
    1We make no guarantee that we will be able to retrieve information off of your device. 
    2We cannot guarantee that we can fully restore an infected machine, and we may recommend completely rebuilding the machine. In the event we need to rebuild your machine, it is the students’ responsibility to provide an operating system disk and/or key to re-install the operating system. The student is also responsible for any software that they wish to re-install on the system after the rebuild.