Retired IUP employees can request an e-mail account called an Auxmail account (
access your Auxmail account).
On February 27, All Auxmail e-mail accounts moved to Office 365. As of March 20, the log-in page for the old Auxmail e-mail accounts was disabled.
Support for the account is limited to initial log-on and assistance with transferring e-mail messages if you have requested the Auxmail account prior to your retirement date.
An account for network access will not be provided. Auxmail e-mail accounts are subject to all related IUP policies. Quota for Auxmail accounts is set to 50 GB.
Auxmail accounts will be purged if they have not been accessed in 180 days.
Support for Auxmail accounts is provided by the IT Support Center. This support is limited to basic changes to the interface as well as assistance with password resets. For additional information, see the Account FAQ link on the menu.
As an IUP employee planning for retirement, you may request an Auxmail account. If you would like an account, you need to fill out the request form provided by Human Resources (724-357-2431) and return the completed form to Human Resources. This form is included in the retirement packet that Human Resources provides. Since IUP employee computing accounts (including e-mail) are deactivated on the date of separation from the university, it is best to start this process prior to your retirement date.
Once approved by HR, the IT Support Center will create your new e-mail account and the Support Center will contact you with the initial password.
Open an internet browser of your choice and navigate to login.auxmail.iup.edu. The Office 365 sign-in screen will be displayed.
Enter your Auxmail username, IUPusername@auxmail.iup.edu.
The initial password will be provided to you when you are contacted by the IT Support Center personnel.
Select Sign In.
You will be prompted to change your initial computing password to a password of your choice. The password must be a minimum of eight characters and is case sensitive. Three of those characters must be an uppercase, lowercase, number, or symbol. You will enter the password two times for confirmation.
After changing your password, you will be prompted to set an alternate e-mail or phone number for future account password resets. A verification code will be sent to either your e-mail or phone, which you will re-enter.
Set the timezone and language.
Once you have completed these steps, you will be taken to the Office home page. From there, you can go to Mail to view your e-mails.
After you have logged into your IUP Auxmail account, you
have the option to connect your IUP e-mail account (if it is still active).
Once connected, all e-mails and folders from your IUP e-mail account must be
manually synced (see Alumni and Retired Employee FAQ for instructions). At this
point, any new e-mail sent to your IUP account will also appear in your new IUP
You can use the following information if you would like to configure an e-mail client or smart device to access your Auxmail account:
Outgoing Mail Server - smtp.office365.com
Outgoing Mail Server Port - 587 or 465
Outgoing Security Type - TLS
Incoming Mail Server - outlook.office365.com
Incoming Mail Server Port - 993
Incoming Security Type - TLS
Note: We have found that some phones require 993 incoming and 465 for outgoing. Also, please make sure you have enabled the option "Authentication Required" on your phone, if not enabled by default.
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