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About the IT Support Center

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The IT Support Center provides technology support to students, faculty, and support staff at Indiana University of Pennsylvania.

In addition to the IT Support Center, each academic college provides technology support through its College Technology Managers and Technology Support Staff.

The IT Support Center can be contacted via the methods below.

  • Online — ihelp (user your username and network password to log in)
  • E-mail — it-support-center@iup.edu
  • Phone — 724-357-4000
  • Walk-in — Delaney Hall, Suite G35

When classes are not in session and during the Summer sessions, the hours of operation will be 8:00 a.m. until 4:30 p.m.

Request for Service Governance
IT Services follows a governance methodology in addressing any/all requests for service. The goals of the methodology are to continually align appropriate IT resources to university goals in an efficient manner.
Student Employment at the IT Support Center
Learn about student employment opportunities at the IT Support Center.
 
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  • Office Hours
  • Monday through Friday
  • 7:30 a.m.–5:30 p.m.
  • 8:00 a.m.–4:30 p.m. during Summer and Winter sessions and breaks, and when classes are not in session
  • ihelp.iup.edu