The following policies have been established to maintain a professional interviewing process:
Office hours in the Career and Professional Development Center are Monday, Thursday, and Friday from 8:00 a.m. until 4:30 p.m., and Tuesday and Wednesday from 8:00 a.m. until 7:00 p.m.
The Career and Professional Development Center does not refund mock interview and/or etiquette meal fees, except for very rare situations.
If the fee was paid and the class subsequently dropped before the drop/add period for the semester was over, the student may contact the Mock Interview Program coordinator for permission, and then contact the Bursar’s office to request a refund for the fee(s). The Bursar and/or the Career and Professional Development Center have the right to refuse a refund at any time, and refunds will not be permitted after the drop/add period is over.
Students will be given information at the beginning of the semester via in-class presentations and/or online via the Career and Professional Development Center Moodle page for the mock interview and etiquette meal sign-up process. It is the student’s responsibility to access and follow directions for signing up for mock interviews and/or etiquette meals. Students must sign up for a mock interview and/or etiquette meal within the specified time period during the semester/session. If a student fails to sign up within the time period, he/she will not be allowed to sign up late for either event and will forfeit the grade for both assignments. All deadlines for sign-ups are final.
Students must submit all required documents (example: resume, cover letter, job posting) for their interview by the specified date on the Career and Professional Development Center D2L page. Should students fail to submit their documents in the specified manner and by the specified due date, they will forfeit all associated points for their mock interview grade. The interviewer may, however, still critique the documents and give feedback regardless of the date submitted.
Students must appear at the Career and Professional Development Center (for in-person interviews) or answer the designated phone (for phone interviews) at or before the time of their selected interview as applicable. Mock interviewers will wait 15 minutes for in-person interviews and will call twice for phone interviews if student does not answer/arrive for their interview promptly. If at that time students have still not answered/arrived for their interview, they will be marked as a no-show for their interview. No-show students will receive a grade of 0 percent and will not be allowed to reschedule their interview.
Mock interviews will not be rescheduled. Once the student chooses a time slot for their interview and/or etiquette meal, that decision is final.
Students taking classes that require the completion of the Employer Corner Video Quiz and/or the Etiquette Quiz (both available on the Career and Professional Development Center D2L page) must fully complete the required quizzes by the due dates and times specified on D2L. If students fail to start the quizzes before that time, they will receive a grade of 0 percent for the quiz. If students, however, begin the quizzes and fail to complete them before the due dates and times specified, they will be automatically logged out and only the scores that they had completed prior to the deadline will count towards their final quiz grade. Students will not be allowed to complete a Career and Professional Development Center quiz more than once, or past the specified due date. All quiz grades are final.
Very rarely, exceptions can be made in dire, life-altering circumstances that were unforeseen and unavoidable. Exceptions can be made for the following policies only:
In such cases, the student must contact the Mock Interview Program coordinator within 24 hours of missing his/her interview and/or within 24 hours of the sign-up deadline for interviews to request a review of the situation and a new interview slot. The students must present substantial, credible evidence that an extreme, unforeseen, and unavoidable situation prevented them from attending their interview or signing up for an interview within the entire established timeframe (examples include extreme medical emergencies/hospitalization, or similar immediate family emergencies). Students in such situations must provide documentation to the Mock Interview Program coordinator to receive consideration for rescheduling.
Please note: Technological difficulties will not be considered as exceptions to such policies, as it is the students’ responsibility to ensure their own access to the necessary technological requirements for sign-ups and interviews.
The program coordinator will confer with both the director of the Career and Professional Development Center and the student’s class instructor as necessary to make the decision. The students will be informed via phone or e-mail within one calendar week if they have been granted an exception to the policy. If an exception is not granted, students forfeit the Mock Interview grade in its entirety. If an exception is granted, students must then choose a new interview slot within three business days of being informed of their allowance (Please note: These time frames are accelerated during summer semesters due to the rapid-paced nature of such shortened semesters).
Should an allowance be made, the program coordinator has the discretion to install a point deduction for the student’s grade, not to exceed 20 percent of the total Mock Interview grade. Should a student miss the new interview slot, no further exceptions will be made under any circumstances, and the student will forfeit the Mock Interview grade in its entirety.
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